Engage
Never miss a buying signal again.
Engage merges comments, DMs, mentions and reviews from every channel into one inbox, adds sentiment and intent, and lets AI Pilots draft or auto-send replies under your rules.
Instagram, Facebook, WhatsApp, Telegram, Threads, Discord, X, LinkedIn and Google reviews in one place
Sentiment, intent and priority scored on every message
AI Pilots reply within guardrails, with approval gates and a full audit trail
Inside Engage
Every screen in the Engage module — exactly what you get from day one.
Pilots
Configurable AI agents for replies, triage, moderation and follow-up.
Engage → Pilots
Inbox
Unified conversations with server-side filtering built for high volume.
Engage → Inbox
Business messaging with templates, tags and conversation history.
Engage → WhatsApp
Discord Servers
Community channels monitored alongside social conversations.
Engage → Discord Servers
FAQs
Answer bank that grounds every AI reply in approved wording.
Engage → FAQs
IG Comment Automation
Trigger-word automations that reply publicly and follow up in DMs.
Engage → IG Comment Automation
Moderation
Hide, flag or escalate spam, abuse and brand-risk comments.
Engage → Moderation
AI Insights & Replies
Themes, complaints and buying signals summarised across channels.
Engage → AI Insights & Replies
Settings & Reports
Routing rules, SLAs and per-platform engagement reporting.
Engage → Settings / Reports
How teams run it
- 1
Connect channels
Link social, messaging and review profiles in a few clicks.
- 2
Set guardrails
Choose what Pilots may answer alone and what needs a human.
- 3
Work the queue
Respond faster with drafted replies, context and history.
What changes
Faster response times
Drafted answers ready the moment a message lands.
Nothing slips
Reviews and DMs tracked with the same rigour as comments.